Shipping Policy

Shipping Policy

At SELVIAN, we are committed to delivering your self-care products safely and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. During high-demand periods, processing may take slightly longer.

Shipping Time

Once your order has been shipped, estimated delivery times are:

  • United States & Canada: Email Conformation will be send.

  • Europe: Email Conformation will be send.

  • Middle East (including UAE): Email Conformation will be send.

  • Rest of the world: Email Conformation will be send.

Please note that delivery times are estimates and may vary due to customs or courier delays.

Shipping Fees

We offer:

  • Free shipping on selected offers (if applicable)

  • Or a flat shipping fee depending on your location

Shipping cost (if any) will be clearly shown at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this to track your order at any time.

Delays

While we aim to deliver on time, delays may occur due to:

  • Customs clearance

  • High order volume

  • Courier delays

  • Weather conditions

ELORA is not responsible for delays caused by external shipping carriers.

Incorrect Address

Please ensure your shipping details are correct at checkout. ELVIAN is not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

ELVIAN is not responsible for lost or stolen packages marked as delivered by the carrier. Please contact the shipping carrier directly in such cases.

Contact Us

If you have any questions about your order or shipping, please contact us at:
📧 mohammadsaad.me@gmail.com